Privacy Policy

Last updated: June 2026

Information We Collect

We collect information you provide directly (name, email, organization details, property addresses submitted for reports) and usage data (pages visited, features used, timestamps).

How We Use Your Information

We use collected information to provide and improve the service, process payments, send transactional emails, and respond to support requests. We do not sell personal data to third parties.

Data Storage

Data is stored on servers operated by Encore Cloud. Property reports and certificates are retained until you delete them or close your account.

Your Rights (Ley 172-13)

Under Dominican Republic Law 172-13 on Protection of Personal Data, you have the right to access, rectify, and request deletion of your personal data. To exercise these rights, contact privacy@astorapass.com.

Cookies

We use session cookies for authentication only. We do not use advertising or tracking cookies.

Contact

For privacy inquiries, contact privacy@astorapass.com.